Discover our field and hybrid
worker solutions for small
and medium businesses
Whether your people are in the office, at home or out and about, they need to be able to collaborate freely and do their best work every day.
But for many businesses, old technology and too many systems are slowing field and hybrid workers down.
powered by fast, reliable connectivity, and help your employees get more done, faster, wherever they happen to be.
Cloud based
tools for
the modern
working world
Whether your people are in the office, at home or out and about, they need to be able to collaborate freely and do their best work every day.
But for many businesses, old technology and too many systems are slowing field and hybrid workers down.
Swap legacy tech
for cloud solutions
powered by fast, reliable connectivity, and help your employees get more done, faster, wherever they happen to be.
Explore our field and hybrid worker solutions
Want to keep your people connected with colleagues who aren’t in the room? Or make them feel surrounded by teammates even when they’re alone?
Moving away from traditional on-premise systems to a cloud-based approach will help your people achieve more anywhere – while helping you turn up the ROI.
Discover our range of solutions below.
For people working out and about
on their own or on the road
For people working in the office,
at home or somewhere in between
Microsoft Teams Voice
Help field workers connect and collaborate with their colleagues from anywhere and make them feel part of the team even when they’re alone
Unified Recording
Unified recording through our secure portal means you can record, review and audit calls and texts from your mobile devices and collaboration tools
Microsoft Copilot
Improve productivity for people in the field by putting AI at their fingertips, no matter where the next job takes them
Underpinned by resilient mobile connectivity and devices
Get the latest mobiles and tablets and all the connectivity you need to power your cloud-based tools, with 99% UK coverage.
And with the option of a fully managed service, we’ll make sure your devices are set up, secure, compliant and ready to go right out of the box.
8 hours of IT time saved every week on managing mobile devices
Derived from interviews with leaders in hybrid, mobile & call centre workforces
Microsoft Teams Voice
Give hybrid workers the power to communicate, collaborate and do their best work wherever they are
Unified Recording
Unified recording through our secure portal means you can record, review and audit calls and texts from your mobile devices and collaboration tools
Microsoft Copilot
Boost productivity in the office or at home with AI assistance integrated into all your Microsoft 365 apps
Underpinned by fast, reliable fixed line connectivity
Power your cloud collaboration tools with connectivity tailored to your needs, whether you need higher speed, guaranteed performance, in-built security or easy network analysis and optimisation.
Our managed service means we can quickly implement any changes you need to reduce the workload for your IT and network teams.
Explore our field and hybrid worker solutions
Want to keep your people connected with colleagues who aren’t in the room? Or make them feel surrounded by teammates even when they’re alone?
Moving away from traditional on-premise systems to a cloud-based approach will help your people achieve more anywhere – while helping you turn up the ROI.
Discover our range of solutions below.
Microsoft Teams Voice
Help field workers connect and collaborate with their colleagues from anywhere and make them feel part of the team even when they’re alone
Unified Recording
Unified recording through our secure portal means you can record, review and audit calls and texts from your mobile devices and collaboration tools
Microsoft Copilot
Improve productivity for people in the field by putting AI at their fingertips, no matter where the next job takes them
Underpinned by resilient mobile connectivity and devices
Get the latest mobiles and tablets and all the connectivity you need to power your cloud-based tools, with 99% UK coverage.
And with the option of a fully managed service, we’ll make sure your devices are set up, secure, compliant and ready to go right out of the box.
8 hours of IT time saved every week on managing mobile devices2
Derived from interviews with leaders in hybrid, mobile & call centre workforces
Microsoft Teams Voice
Give hybrid workers the power to communicate, collaborate and do their best work wherever they are
Unified Recording
Unified recording through our secure portal means you can record, review and audit calls and texts from your mobile devices and collaboration tools
Microsoft Copilot
Boost productivity in the office or at home with AI assistance integrated into all your Microsoft 365 apps
Underpinned by resilient mobile connectivity and devices
Get the latest mobiles and tablets and all the connectivity you need to power your cloud-based tools, with 99% UK coverage.
And with the option of a fully managed service, we’ll make sure your devices are set up, secure, compliant and ready to go right out of the box.
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Our team is always on hand to help you choose the right combination of tech and connectivity and get the most out of your investment.
They can help you:
- Identify the best solution whether that’s through a digital consultation or a more in-depth look at solution design and architecture
- Get set up and ready to go by running demos or helping you enrol and configure your licenses and integrate them into your existing services
- Make the change feel smooth by helping you manage risk and continuity every step of the way, including data migration and security configuration
- Improve your ROI with proof of value trials, user training, help desk support and much more, making every pound of investment count
Get a day’s expert consultancy on us
When you buy Microsoft Teams Voice with more than 40 mobile connections, we’ll give you a day of consulting with one of our experts worth £1,000.3
Challenge
This growing agency had teams working at home and in the office, and its existing setup didn’t let people collaborate easily and securely, causing delays and frustration for staff.
Solution
We provided digital solution design with Microsoft licenses and setup, including Microsoft Teams Direct Routing-as-a-service, with 24/7 support to resolve any day-to-day issues.
Outcome
The agency saw a significant return on investment though improved productivity, enhanced security and cost savings, consolidating all their tools and replacing outdated legacy tech.
Challenge
As hybrid working became the norm in this bustling legal practice, outdated tech and security protocols hindered productivity, creating an urgent need for a digital upgrade.
Solution
We helped design and package up the right solution, from SD-WAN to the latest mobile devices and management services, complete with 24/7 support from our team.
Outcome
The firm saw productivity improve for those working remotely, while network efficiency improved significantly and tighter security helped protect sensitive data more effectively.
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By job role
By job role
8.30am
Sally logs onto Microsoft Teams in the office to get some real-time updates on her latest campaigns, using her AI-powered scheduling assistant to set the day’s agenda.
10.00am
She joins a virtual brainstorm with the conference phone facilities in the office meeting room, using real-time collaboration in Microsoft Teams to edit a campaign brief with her colleagues.
12.30pm
In a live client review session she confidently shares confidential files, knowing that only the intended audience will see them thanks to simple, built-in security in Microsoft Teams.
3.00pm
Thanks to Smart Internet Access, she has consistently fast upload and download speeds that make editing, sharing and collaborating on a promotional video easier.
8.00am
Sarah logs into her rugged Samsung device to join a morning meeting using Microsoft Teams Voice, collaborating easily with office staff and drivers.
9.30am
A customer calls with a last-minute address change, so Sarah uses Microsoft Teams Voice to quickly contact the driver, while Unified Recording stores the calls for future training purposes.
11.45am
A driver reports a device malfunction, so Sarah logs into her online portal to log a repair request and a pre-configured replacement is quickly dispatched to minimise downtime.
1.30pm
Sarah uses Microsoft Teams Voice to check in with drivers and confirm delivery progress, addressing any issues in real time.
5.30pm
She ends the day compiling delivery reports and incident logs, all accessible through Microsoft Teams, with device management and security updates running in the background.
7.58am
Martin starts his day at home, using his laptop to review case files stored in the cloud, with our high speed fixed line internet connection letting him access sensitive information securely.
9.13am
On the way to court in the car, he joins a call on his mobile to discuss last minute details with colleagues, transferring the call to his laptop once he arrives and turning on video.
10.49am
At the courthouse he uses his laptop to access and review confidential documents related to the case, with secure cloud storage ensuring they’re fully protected at all times.
2.47am
After court proceedings, he meets with clients at a nearby café and uses his phone to share and discuss documents securely through Microsoft 365.
3.08pm
When leaving the café, he accidentally drops his phone, cracking the screen, so he rings the device replacement helpdesk and arranges a next-day replacement
3.37pm
Back at the office, he writes up his case notes, using Apple Intelligence to save time and proofread his text, ensuring both the content and tone are correct.
5.30pm
AI and cloud services run in the background, analysing call data and identifying trends. This is used to optimise call routing, improve performance and boost customer experience.
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Cloud collaboration in action
Here are some examples of how we can help your people get more done, faster, anywhere.
Click on the arrows below to learn more.
By business type
By business type
By job role
By job role
Challenge
This growing agency had teams working at home and in the office, and its existing setup didn’t let people collaborate easily and securely, causing delays and frustration for staff.
Solution
We provided digital solution design with Microsoft licenses and setup, including Microsoft Teams Direct Routing-as-a-service, with 24/7 support to resolve any day-to-day issues.
Outcome
The agency saw a significant return on investment though improved productivity, enhanced security and cost savings, consolidating all their tools and replacing outdated legacy tech.
Challenge
As hybrid working became the norm in this bustling legal practice, outdated tech and security protocols hindered productivity, creating an urgent need for a digital upgrade.
Solution
We helped design and package up the right solution, from SD-WAN to the latest mobile devices and management services, complete with 24/7 support from our team.
Outcome
The firm saw productivity improve for those working remotely, while network efficiency improved significantly and tighter security helped protect sensitive data more effectively.
Sally, Senior Content Creator
8.30am
Sally logs onto Microsoft Teams in the office to get some real-time updates on her latest campaigns, using her AI-powered scheduling assistant to set the day’s agenda.
10.00am
She joins a virtual brainstorm with the conference phone facilities in the office meeting room, using real-time collaboration in Microsoft Teams to edit a campaign brief with her colleagues.
3.00pm
Thanks to Smart Internet Access, she has consistently fast upload and download speeds that make editing, sharing and collaborating on a promotional video easier.
12.30pm
In a live client review session she confidently shares confidential files, knowing that only the intended audience will see them thanks to simple, built-in security in Microsoft Teams.
Sarah, Logistics Coordinator
8.00am
Sarah logs into her rugged Samsung device to join a morning meeting using Microsoft Teams Voice, collaborating easily with office staff and drivers.
9.30am
A customer calls with a last-minute address change, so Sarah uses Microsoft Teams Voice to quickly contact the driver, while Unified Recording stores the calls for future training purposes.
11.45am
A driver reports a device malfunction, so Sarah logs into her online portal to log a repair request and a pre-configured replacement is quickly dispatched to minimise downtime.
5.30pm
She ends the day compiling delivery reports and incident logs, all accessible through Microsoft Teams, with device management and security updates running in the background.
1.30pm
Sarah uses Microsoft Teams Voice to check in with drivers and confirm delivery progress, addressing any issues in real time.
Martin, Lawyer
7.58am
Martin starts his day at home, using his laptop to review case files stored in the cloud, with our high speed fixed line internet connection letting him access sensitive information securely.
9.13am
On the way to court in the car, he joins a call on his mobile to discuss last minute details with colleagues, transferring the call to his laptop once he arrives and turning on video.
10.49am
At the courthouse he uses his laptop to access and review confidential documents related to the case, with secure cloud storage ensuring they’re fully protected at all times.
2.47pm
After court proceedings, he meets with clients at a nearby café and uses his phone to share and discuss documents securely through Microsoft 365.
5.30pm
He works on preparing for an upcoming trial, maximising his billable hours by using tech to manage his workload and help him collaborate securely from anywhere.
3.37pm
Back at the office, he writes up his case notes, using Apple Intelligence to save time and proofread his text, ensuring both the content and tone are correct.
3.08pm
When leaving the café, he accidentally drops his phone, cracking the screen, so he rings the device replacement helpdesk and arranges a next-day replacement
Turn up the productivity by replacing outdated offline tasks with modern digital workflows.
Bring all your collaboration tools together into a single cloud-based app that lets your people call, chat, share, present and meet in one easy place. So the things they need to do their job are at their fingertips, instantly, always.
One SME IT director saw a 45% cost saving when switching to cloud comms:
“You don’t need the other system anymore. You don’t need to hold engineers around.”5
When asked if the use of Microsoft Teams Voice had improved efficiency, a head of procurement at an architect firm said:
“Staff spend 75% less time dealing with IT... a massive no-brainer”5
Turn up the productivity by replacing outdated offline tasks with modern digital workflows.
Bring all your collaboration tools together into a single cloud-based app that lets your people call, chat, share, present and meet in one easy place. So the things they need to do their job are at their fingertips, instantly, always.
One SME IT director saw a 45% cost saving when switching to cloud comms:
“You don’t need the other system anymore. You don’t need to hold engineers around.”5
Fixed line connectivity
Keep your people connected through superfast internet with guaranteed speeds, 99.9% uptime and intuitive cybersecurity so nothing will stand in the way of them doing what they do best every day.
Mobile and devices
Power your people with our business mobile devices, plans and tariffs. Put tools in their hands that give them more freedom and you more flexibility, with all the latest handsets and security you can rely on.
Fixed line connectivity
Keep your people connected through superfast internet with guaranteed speeds, 99.9% uptime and intuitive cybersecurity so nothing will stand in the way of them doing what they do best every day.
Mobile and devices
Power your people with our business mobile devices, plans and tariffs. Put tools in their hands that give them more freedom and you more flexibility, with all the latest handsets and security you can rely on.
Less waste. Less Carbon. Less inequality.
We’ll help you achieve your social and environmental goals at no extra cost to you, from reducing tech waste through eSims or our Mobile Recycling Scheme to managing your emissions through our Carbon Calculator. Hit the links below to learn more.
Get your free
digital culture guide
Small and medium businesses with strong digital cultures see productivity, revenue and customer satisfaction grow
faster. Read our latest guide to
see what digital culture really
means and how to improve it
in your business.
Winning the digital race requires more than just upgrading your tech, it requires rethinking your culture.
Find out why a strong digital culture led to 12.1% higher revenue growth for medium businesses across the UK.1
Get your free digital culture guide
Small and medium businesses with strong digital cultures see productivity, revenue and customer satisfaction grow faster. Read our latest guide to see what digital culture really means and how to improve it in your business.
Winning the digital race requires more than just upgrading your tech, it requires rethinking your culture.
Find out why a strong digital culture led to 12.1% higher revenue growth for medium businesses across the UK.1
Ready to talk to our expert team?
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Legal stuff
1 Data sourced from ‘The economic and social benefits of digitalisation’ report produced by the Centre for Economics and Business Research (Cebr) for Virgin Media O2 Business, September 2024
2 Derived from estimated figures provided in June 2024 by 8 interviewees from a mix of organisations with hybrid, mobile & call centre workforces
3 Professional services worth £1000 based on a 1 day workshop with a Solution Architect. For new and upgrading Mobile Business customers with 11-250 employees. A new customer must take an eligible mobile tariff with a minimum 24-month term. Minimum of 40 connections apply. Existing mobile customers must renew their mobile contract and take 40 licenses to qualify. Qualifying licenses are Microsoft 365, IBM MaaS360 and Sophos. This offer cannot be redeemed alongside any other promotional offer. No cash equivalent. General terms for business customers apply, see o2.co.uk/terms.