Connectivity solutions
for retailers

We help you
deliver the goods

Retail never sleeps. It’s 24/7. Wondering what a weekend or bank holiday feels like.

We understand that because we’re retailers too, from our nationwide stores to ecommerce platforms and customer service teams. We know how to help you exceed the high expectations of shoppers today.

 

With us you get two leading providers working as one to give you the connectivity, tech, network capability and expertise you need to deliver the goods.

 
 
 
 
 
 

Get ahead of the queue

Want to make the most of your current tech while continuing to innovate with new tech investment, giving yourself the competitive edge you’re looking for?

 

Download our Retail Tech Untapped report

 
 
Retail report
 
 
 
 

We talk retail

Give your stores a digital makeover

Give customers a shopping experience they won’t forget. With tech and connectivity tailored around your needs you can power in-store gaming and AI and VR experiences.

 
 

Make efficiency a piece of cake

Making your business run more smoothly can be easier than you think. We have a bunch of ways to make your tech and your budget work harder, from commercial flexibility to in-house expertise.

 
 

Smarten up your customer experience

Click and collect, easy returns and try before you buy. Blending online with in-store customer experiences is only possible when the technology sits on a reliable network like ours.

 
 

Try us on
for size

With our proof of value trials you can make sure we’re a good fit for each other before you commit to a contract. It’s a unique tailored approach that lets you try before you buy.

 
 
Homebase
 
 

How we helped Homebase create a better shopping experience

‘An augmented partner rather than just a customer supplier’

 
 
 
 
What’s next for in-store retail tech?
 
 
3 ways we’ve taken the friction out of our in-store shopping experience
 
 
The retail tech trends shaping the warehouse of the future
 
 
 
 

Why do retailers partner with us?

Get connectivity tailored to you

From SD-WAN to mobile and 5G private networks, we’ll work with you to find the best solution to help you become a more agile and efficient business

 
 

Improve your decision making with data and insights

Our customer insight tech helps retailers capture behaviour and trends to support strategic decision making

 
 
 
 

Understand how your customers move

Our mobile network data provides a rich picture of your customer movement and demographic by hour and day so you can tailor the in-store experience to suit them

 
 
Retail connectivity
 
 

Don’t lose sleep over data security

With our cloud security solutions you can protect your network from data breaches without slowing anyone down. So you and your customers can be sure of safe and secure shopping

 
 

Stay connected when it matters

Our network has 99.85% service availability to make sure everything stays connected and your customers enjoy a great shopping experience

 
 
 
 

Next level
customer service

Trials

Proof of value trials

Try us on for size to make sure we’re a good fit for each other before you commit to a contract

 
 
Agreement

Success agreement

Our success agreement goes way beyond minimal service SLAs. We put your organisation’s goals at the heart of our relationship by making a unique commitment to your success

 
 
Team

Your own dedicated team

With a technical support team focused on you, you’ll get faster, more proactive resolutions before faults turn into problems

 
 
Executive advice

Peer-to-peer executive advice

Our expert team will work closely with your senior stakeholders at every stage, helping them make a success of your new solutions

 
 
Tech support

Open all hours tech support

Our engineers are available around the clock and we’re always at the end of the phone if you need us, 24/7, day or night*

*Charges may apply

 
 
Tech consultation

Initial tech consultation

Our in-house experts will work with your team to understand your challenges. Then they’ll recommend a tailored solution to help you overcome them

 
 
 
 

Want to talk retail with our expert team?

Call 0800 955 5590

Get in touch with our expert team

Need help with your Virgin Media Business fixed line service?1
contact the Virgin Media Business support team.

 

For sales queries please use the form below and our team will get in touch by email or phone. Already a customer? Just talk with your account manager.

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  5. Company name is required.
  6. Job title is required.
 
 
 
 
 
 

After submitting this form, you will get to hear about all the great stuff we’re doing by email or phone as your details will be added to the Virgin Media O2 Business marketing database. If you would prefer for Virgin Media O2 Business not to keep in touch, please visit the Preference Centre.

 

For more information on how we look after your data, see both Virgin Media Business privacy policies and O2 Business privacy policies.

 

1. Key to note that for Fixed VMB contracted services customers should call ALL faults in via the 0800 number using the correct PIN or contact customer services through either the same number and PIN but the Customer service option or via the legacy form for any non sales / non fault related queries.