About us

 
 
 
 
 
 

Call 0800 064 3790 to chat with our expert team

Virgin Media Business and O2 Business joined forces on 1 June 2021 to create a customer-first organisation that brings mobile and fixed connectivity services together in one place.

 

Our aim? To use our expertise in connectivity to help organisations achieve the outcomes they want for their people, their customers and society.

 
 
 
 
 
 

Virgin Media Business and O2 Business joined forces on 1 June 2021 to create a customer-first organisation that brings mobile and fixed connectivity services together in one place.

 

Our aim? To use our expertise in connectivity to help organisations achieve the outcomes they want for their people, their customers and society.

 
 
 
 
 
 
 
 
 
 
 
 

What you can expect

 
 
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Expert advice

We don’t just sell you a solution then move on. We’re all about service and strategic partnership. Getting under the skin of your challenges. Providing support and recommendations to help you achieve the outcomes you want over time.

 
 
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Commercial flexibility

We give you the flexibility to navigate an unpredictable world, whether that’s finance options to boost your cashflow, the ability to scale your solutions up or down or the way we pull the solutions together to fit your needs, budget and capabilities.

 
 
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Sustainable thinking

We help you meet and exceed your social, environmental and governance goals, from keeping on top of your carbon footprint to supporting local communities, reducing e-waste, tackling digital exclusion and more, all at no extra cost to you.

 
 
 
 

What you can expect

Expert advice

We don’t just sell you a solution then move on. We’re all about service and strategic partnership. Getting under the skin of your challenges. Providing support and recommendations to help you achieve the outcomes you want over time.

 
 

Commercial flexibility

We give you the flexibility to navigate an unpredictable world, whether that’s finance options to boost your cashflow, the ability to scale your solutions up or down or the way we pull the solutions together to fit your needs, budget and capabilities.

 
 

Sustainable thinking

We help you meet and exceed your social, environmental and governance goals, from keeping on top of your carbon footprint to supporting local communities, reducing e-waste, tackling digital exclusion and more, all at no extra cost to you.

 
 
 
 

Our mobile network story

45+

million total
connections

means we’re one of the largest networks in the UK

 

 

 
 

Around

£2 million

a day invested

in our mobile network

 

 

 
 

Our 5G network covers

75%+

of the UK
population*

 

 

 
 

Our 4G network covers

99%+

of the UK
population*

 
 

* Data accurate as of January 2025 and based on outdoor population coverage

Our mobile network story

45+

million total
connections

means we’re one of the
largest networks in the UK

Around

£2 million

a day invested

in our mobile network

Our 5G network covers

75%+

of the UK
population*

Our 4G network covers

99%+

of the UK
population*

 
 

* Data accurate as of January 2025 and based on outdoor population coverage

Our business fixed and mobile network supports:

How do we provide reliable connectivity for these customers? Constant monitoring with AI, network optimisation, coverage expansion plus thousands of weekly surveys and millions of voice calls and data tests.

In 2024, we:

Cut network congestion by up to 45% in 45 UK areas

 
 

Upgraded over 3,500 sites improving our mobile network across the UK

 
 

Upgraded our 4G network in over a quarter of a million postcodes across the UK

 
 

Completed upgrades across 15 major routes - including the M11, M6 and M5

 
 

Won the GWS award for ‘Best Combined Connectivity Experience’ two years running

 
 

Completed phase 1 of the Shared Rural Network, building more shared sites than any other operator and boosting 4G in 227 rural communities

 
 
 
 

Our business
fixed and mobile
network supports:

 
 
 
 

In 2024, we:

star

Cut network congestion
by up to 45%
in 45 UK areas

 
 
star

Upgraded over 3,500 sites
improving our mobile network
across the UK

 
 
star

Upgraded our 4G network in
over a quarter of a million
postcodes across the UK

 
 
star

Completed upgrades across
15 major routes - including
the M11, M6 and M5

 
 
star

Won the GWS award for
‘Best Combined Connectivity
Experience’ two years running

 
 
star

Completed phase 1 of the Shared Rural
Network, building more shared sites
than any other operator and boosting
4G in 227 rural communities

 
 

The next
  generation
    of mobile
connectivity

 
 

In 2025 we launched 5G Standalone (5GSA) for large enterprise, public sector and
SME customers. Available for free in over 500 major UK towns and cities
as of December 2024, its wider, more reliable 5G coverage gives you :

Increased network
capacity

 
 

Faster speeds

 
 

Reduced latency

 
 

A huge increase in possible
connected devices

 
 
 
 
 
 
 
 

What you can expect from us

Our expert team is always on hand to help you choose the right solution, get
more from your tech investments and make your budget go further.

 

They’ll help you take the guesswork out of tech investing by understanding
potential savings, efficiency gains and ROI.

 

And it works:

45%reduction

in costs for one organisation

 
 

156hours

a month saved by another

 
 

98minutes

a day managing mobiles saved by a third

 
 
 
 

The next
generation of
mobile connectivity

In 2025 we launched 5G Standalone
(5GSA)
for large enterprise, public sector
and SME customers. Available for
free in over 500 major UK towns and cities
as of December 2024, its wider,
more reliable 5G coverage gives you :

Increased network
capacity

 
 

Faster speeds

 
 

Reduced latency

 
 

A huge increase in possible
connected devices

 
 
 
 
 
 
 
 

What you can
expect from us

Our expert team is always on hand to help you choose the right solution, get
more from your tech investments and make your budget go further.

 

They’ll help you take the guesswork out of tech investing by understanding
potential savings, efficiency gains and ROI.

 

And it works:

45%

reduction

in costs for one organisation

 
 

156

hours

a month saved by another

 
 

98

minutes

a day managing mobiles saved by a third

 
 
 
 

Hit the relevant button below

 
 
 
 
 
 
 
 

Hit the relevant button below

 
 
 
 
 
 
 
 
 
 
 
 

Sustainability at no extra cost to you

Carbon Calculator

Estimate the carbon impact of some of our
most popular business solutions and ask us
about eSIMs which have 46% lower carbon
emissions than physical SIMs

 
 

Tech Donation Programme

Give digitally excluded people free
refurbished smartphones and mobile data.
We’re on target to distribute 12,000
refurbished smartphones in 2025.

 
 
 

 

 
 
 

 

 
 
 
 

Mobile Recycling Scheme

Trade in old or unwanted phones for
cash to help bring waste down. As of
2024, our device refurbishment programme
has seen 4 million devices recycled since it
began in 2009

 
 

Digital Skills Programme

Help close the UK’s digital divide through
support sessions with our volunteers. In
2024, 105 of our staff helped
604 people with 254 hours of training.

 
 
 
 

Sustainability at no extra cost to you

Carbon Calculator

Estimate the carbon impact of some of our
most popular business solutions and ask us
about eSIMs which have 46% lower carbon
emissions than physical SIMs

 
 

Tech Donation Programme

Give digitally excluded people free
refurbished smartphones and mobile data.
We’re on target to distribute 12,000
refurbished smartphones in 2025.

 
 
 
 

Mobile Recycling Scheme

Trade in old or unwanted phones for
cash to help bring waste down. As of
2024, our device refurbishment programme
has seen 4 million devices recycled since it
began in 2009

 
 

Digital Skills Programme

Help close the UK’s digital divide through
support sessions with our volunteers. In
2024, 105 of our staff helped
604 people with 254 hours of training.

 
 
 
 

What our customers say

Fast 4G connectivity for the
British Sugar factories

 
 

Keeping National Highway traffic
moving and officers safe

 
 

Transforming patient care and
experiences at Pennine Care NHS Trust