Turn up the collaboration
By consolidating all your collaboration tools into a single cloud-based app, your people can call, chat, share, present and meet, all in one easy place.
Help them get more done together, faster, wherever they are.
The average organisation cuts their costs by 45% when they replace their legacy voice solutions *
Why choose unified
communications?
Everything in one place
Use one simple app for calling, chatting, sharing, presenting and meeting – no more switching between different platforms
Smarter working
Give your teams access to features like virtual receptionists, live meeting transcriptions and recorded video calls
Personalised plans
Select and tailor the software, hardware, call plans and level of support that suits the unique needs of your business
Hassle-free migration
Minimise disruption by letting us handle every part of your migration, from planning to installation, training and more
24/7 tech support
Get all the help you need, whenever you need it, with IT support available any time, any day, to answer your questions fast
Expert consultancy
From solution design to implementation and beyond, with ongoing IT support and training, we make your migration feel easy
Turn up the collaboration
By consolidating all your collaboration tools into a single cloud-based app, your people can call, chat, share, present and meet, all in one easy place.
Help them get more done together, faster, wherever they are.
The average organisation cuts their costs by 45% when they replace their legacy voice solutions *
Why choose
unified
communications?
Everything in one place
Use one simple app for calling, chatting, sharing, presenting and meeting – no more switching between different platforms
Smarter working
Give your teams access to features like virtual receptionists, live meeting transcriptions and recorded video calls
Unified communications
from Microsoft
Whether your people are in the office, at home or out and about, Microsoft’s cloud-based voice solutions empower them to do their best work anywhere.
We combine our resilient mobile and fixed line connectivity with Microsoft Teams software and your choice of hardware, bringing all your communications together in one place.
Microsoft 365+
Copilot
An all-in-one solution that gives you access to critical Microsoft apps like Teams, Word, Excel, OneDrive and more, with the power of generative AI on your side to help you work faster and smarter
Microsoft
Teams Voice
A modern digital telephony solution that brings voice calls, messaging, file sharing, video meetings and more into one app, letting you access all your call recordings in one place for extra ease
Microsoft 365+
Copilot
An all-in-one solution that gives you access to critical Microsoft apps like Teams, Word, Excel, OneDrive and more, with the power of generative AI on your side to help you work faster and smarter
Microsoft
Teams Voice
A modern digital telephony solution that brings voice calls, messaging, file sharing, video meetings and more into one app, letting you access all your call recordings in one place for extra ease
Underpinned by
resilient connectivity
Your cloud collaboration tools are only as effective as the network they’re running on.
Whether you need reliable mobile connectivity for those working in the field on tablets and phones or fast, resilient fixed line internet for those in the office or at home on laptops, we’ve got you covered.
Mobile
Suitable for: people working in the field
With flexible tariffs, finance plans, managed options and more, our mobile network keeps your people connected wherever they are, while giving you room to manoeuvre too
Fixed line
Suitable for: office or
hybrid workers
Our fixed line network gives you the secure, reliable foundation you need to keep your people connected and collaborating in the office, at home or anywhere in between
Call 0800 298 8848 to learn more about cloud collaboration solutions and book your free consultation
Get a day’s expert consultancy on us
When you buy Microsoft Teams Voice with more than 40 mobile connections, we’ll give you a day of consulting with one of our experts worth £1,000.**
They’ll help you tailor Teams Voice to your needs and get the best return on investment.
You can choose how you want to use your time on the day, but these are some of the typical things your consultant can help you with:
Identifying the best solution, whether that’s through a digital consultation or a more in-depth look at solution design and architecture
Helping you get set up by running demos or helping you enrol and configure your licenses and integrate them into your existing services
Making change feel smooth by helping you manage risk and continuity every step of the way, including data migration and security configuration
Improving your ROI with proof of value trials, user training, help desk support and much more, making every pound of investment count
Get a day’s expert consultancy on us
When you buy Microsoft Teams Voice with more than 40 mobile connections, we’ll give you a day of consulting with one of our experts worth £1,000.**
They’ll help you tailor Teams Voice to your needs and get the best return on investment.
You can choose how you want to use your time on the day, but these are some of the typical things your consultant can help you with:
Identifying the best solution, whether that’s through a digital consultation or a more in-depth look at solution design and architecture
Helping you get set up by running demos or helping you enrol and configure your licenses and integrate them into your existing services
Making change feel smooth by helping you manage risk and continuity every step of the way, including data migration and security configuration
Improving your ROI with proof of value trials, user training, help desk support and much more, making every pound of investment count
Why partner with us?
Digital expertise
We use our consultative approach to help you accelerate digital adoption, support your teams and boost productivity and engagement
Commercial flexibility
We offer a range of subscription plans designed for different business roles, all wrapped up in a flexible finance solution that’s easy to manage
Sustainable thinking
We help you achieve your social and environmental goals at no extra cost to you, from reducing tech waste to managing your carbon footprint
Security and peace
of mind
We use our consultative approach to help you accelerate digital adoption, support your teams and boost productivity and engagement
Why partner with us?
Digital expertise
We use our consultative approach to help you accelerate digital adoption, support your teams and boost productivity and engagement
Commercial flexibility
We offer a range of subscription plans designed for different business roles, all wrapped up in a flexible finance solution that’s easy to manage
Sustainable thinking
We help you achieve your social and environmental goals at no extra cost to you, from reducing tech waste to managing your carbon footprint
Security and peace
of mind
We use our consultative approach to help you accelerate digital adoption, support your teams and boost productivity and engagement
Looking for more?
Looking for more?
Book your free consultation
Small & medium business
(11 - 249 employees)
Call 0808 258 9629
Large enterprise & Public sector
(250+ employees)
Call 0808 258 9629
Talk through your business’s needs with our experts, who can pinpoint the right unified communications solution for you.
Need help with your billing, broadband, phone, devices or accounts?
Contact our support team
For sales queries please use the form below.
Our team will get in touch by email or phone.
Already a customer? Just talk with your account manager.
After submitting this form, you will get to hear about all the great stuff we’re doing by email or phone as your details will be added to the Virgin Media O2 Business marketing database.
If you would prefer for Virgin Media O2 Business not to keep in touch, please visit the Preference Centre. For more information on how we look after your data, see both Virgin Media Business privacy policies and O2 Business privacy policies.
FAQs
What is unified communications?
What is unified communications?
Unified communications (UC) offers a smart way to integrate all your comms tools and platforms. UC solutions make it easier for your teams to make calls, send messages, collaborate on documents, host meetings and more, wherever they are working.
What is UCaaS?
What is UCaaS?
UCaaS stands for Unified Communications as a Service. We work with best-in-class partners to provide the latest unified communications software, then we equip you with the hardware your business needs and help you reduce complexity by handling the deployment, installation and management of your solution.
We help your business get the most out of your tools by creating digital workspaces that enable your teams to work effectively from anywhere, anytime.
What is direct routing?
What is direct routing?
Direct Routing with Microsoft Teams lets you connect a supported, customer-provided Session Border Controller (SBC) to your phone system. With this capability, you can configure on-premises Public Switched Telephone Network (PSTN) connectivity with Microsoft Teams. This allows your people to make calls from Microsoft Teams to landlines and mobile phones and vice versa.
Do you offer a fully-managed service?
Do you offer a fully-managed service?
Yes. Our managed service includes training, 24/7 Microsoft environment management and a dedicated helpline.4 It’s a great way to reduce the workload for your IT team.
What hardware and software is available?
What hardware and software is available?
From Teams Essentials, Teams phones and Teams headsets, to desk phones, conference phones and meeting room equipment, we’ve got an extensive range of tech for you to choose from. We also offer hardware replacement if anything goes wrong.5
How good is O2 Business’ mobile coverage?
How good is O2 Business’ mobile coverage?
O2’s 4G network covers over 99% of the UK population and we offer 5G in over 1,600 towns and cities, which provides higher speeds and lower latency.6
Why switch from fixed lines to unified communications?
Why switch from fixed lines to unified communications?
The big analogue switch-off is under way and now is the time to move to a more efficient, cost-effective and future-ready voice and communications solution. Direct Routing with Microsoft Teams fits the bill perfectly.
- Unified communications is priced per user and is not reliant on physical equipment to maintain the solution.
- Our cloud-based Microsoft Teams solution includes security, with updates and new features rolled out seamlessly, reducing your IT spend.
- With unlimited domestic calling plans, you can save on the cost of calling. We also offer international calling plans.
Legal stuff
*Figures derived from interviews with 16 senior executives, leaders and decision-makers involved in cloud communications and collaboration and mobile procurement, June/ July 2024.
**Professional services worth £1000 based on a 1-day workshop with a Solution Architect. For new and upgrading Mobile Business customers with 11-250 employees. A new customer must take an eligible mobile tariff with a minimum 24-month term. Minimum of 40 connections apply. Existing mobile customers must renew their mobile contract and take 40 licenses to qualify. Qualifying licenses are Microsoft 365, IBM MaaS360 and Sophos. This offer cannot be redeemed alongside any other promotional offer. No cash equivalent. General terms for business customers apply, see o2.co.uk/terms.