Microsoft Direct Routing
Modernise your telephony by moving to the cloud
Microsoft Operator Connect is a great option for organisations that want to move their telephony to the cloud but don’t have complex call routing and integration requirements.
By using Microsoft Teams as the solution for all your calls, you’ll get more from your existing Microsoft investment.
And by adding Operator Connect you’ll be able to make and receive external calls on any Teams device. It’s simple to deploy and equally straightforward to manage, all through a single administrative platform.
Our partner
Why choose Microsoft Operator Connect?
Quick to assign numbers
Connect with O2 as your operator and allocate numbers to your people within minutes
Simple to manage
Provision users and manage communications from an easy-to-use administration centre, making deployment and ongoing management a breeze
Happier employees
Support hybrid and flexible work and improve productivity, all through a Microsoft Teams solution your people are already familiar with
Reliable and trusted
Achieve peace of mind with helpful operator-level support, robust service level agreements and our trusted O2 network connection
Cost effective
Get more from your existing Microsoft investment to reduce the cost of moving to the cloud, with the ability to scale up or down based on your needs
Supports compliance
Meet compliance needs with the ability to integrate a unified recording solution for calls and meetings
Try it for free
Get a 14 day trial, to give Microsoft Operator Connect a test drive
By clicking 'Accept' you agree to the terms of this Trial Agreement.
What’s included with Microsoft Operator Connect?
External
calls
Enable your people to make and receive external calls, all from within Microsoft Teams
Seamless
integration
Achieve seamless integration with Microsoft Teams, unifying collaboration and communication in one solution
Simple
admin
Manage users and numbers, access call statistics and access pre-configured call queues and auto attendants – all from one place
Helping you
make the switch
Modernise your telephony by replacing your legacy PBX systems
FAQs
Can I choose my contract length?
Can I choose my contract length?
Contract lengths from 12 to 60 months are available
How quickly can I deploy Operator Connect?
How quickly can I deploy Operator Connect?
You can deploy in a matter of hours if you are taking new numbers. If you are porting numbers in, this will be dependent upon the porting process.
Can I port my numbers into Microsoft Operator Connect?
Can I port my numbers into Microsoft Operator Connect?
Yes, you can port your numbers into Microsoft Operator Connect and we can help you every step of the way.
Can I cancel my contract early?
Can I cancel my contract early?
Yes, the option is available to cancel your contract early. However, early termination fees would apply.
Where can I get technical support?
Where can I get technical support?
Yes, the option is available to cancel your contract early. However, early termination fees would apply.
Can you support with other Microsoft products too?
Can you support with other Microsoft products too?
Come and talk to us about the additional Microsoft products we can offer, including Microsoft Surface, Microsoft 365 Licenses, Meeting Rooms, End Point Management and much more..
Can I get a trial for Microsoft Operator Connect?
Can I get a trial for Microsoft Operator Connect?
You can apply for a free 14-day trial and link your Teams Admin Centre, here you will be able to see how easy it is to navigate around! Don't worry, you won't be able to incur any charges and there is no obligation to buy after registering for a trial.
What you can expect from us
Expert
guidance
Boost productivity, improve collaboration and get more from your investments
Flexible
support
Flexible financing to reduce upfront costs so you can get more from your budget
Sustainable
thinking
Support your ESG goals and reduce tech waste with our carbon calculator, mobile donation programme and recycling scheme
Security and
peace of mind
Stay secure and compliant no matter how, where or when your people work
Want to know how we can support you?
Choose your organisation type below
Explore our range of voice solutions
Explore our range of voice solutions
Get in touch with our expert team
Small & medium business
(51 - 249 employees)
Call 0808 258 9629
Large enterprise & Public sector
(250+ employees)
Call 0808 258 9629
Find the perfect plan for your business
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