Achieve more
on the move

Unified communications with 24/7 tech support


Call 0800 298 8848 or contact your account manager

Call 0800 298 8848 or contact your account manager

Call, chat, share, present and meet from a single app

From meeting rooms to spare rooms and shop floors to factory floors, unified communications is the answer to making your people more productive, efficient, protected and empowered, wherever they work.


We combine our reliable mobile and internet connectivity with Microsoft Teams software and your choice of hardware, to bring all your communications together in one place.

Achieve more on the move

Why choose unified communications?

All your comms in one place

All your comms in one place

There’s no switching between different apps with Microsoft Teams. Call, message, collaborate and more on one single-screen platform.

Teams that work smarter

Teams that work smarter

With features such as a virtual receptionist, live meeting transcriptions and recorded video calls, this is tech that supports your team and allows them to work smarter.

Choose what you need

Choose what you need

Select and personalise the software, hardware, call plans and levels of support that are the right fit for your business.1

Hassle-free migration

Hassle-free migration

We minimise disruption by handling every element of your migration: planning, installation, training and adoption.2

24/7 tech support

24/7 tech support

We’re here 24/7 for when you need us. You’ll also get a dedicated customer success manager to help you get the most from your solutions and achieve your goals.

Discounted packages

Discounted packages

Save 10% when you combine three or more eligible products (including software, calling plans and professional services), 5% when you opt for a 36-month contract and another 5% if you buy 100 or more licenses.3


Make it a bundle

Combine your unified communications tools with our most powerful
business internet and get tailored solution design from our expert team.

You'll get:

Dedicated Internet Access

Dedicated Internet Access

our fastest, most reliable business internet

Microsoft 365 Premium

Microsoft 365

for ultimate collaboration and productivity

Microsoft Teams Phone with Calling Plan

Microsoft Teams Phone with Calling Plan

to make communication effortless



Dedicated help from our specialist team
and access to a premium support line


Call 0800 298 8848 to learn more about unified
communications and book your free consultation

Stay connected

Stay connected, wherever you’re working

Power your unified communications solution with secure, reliable connectivity, wherever it’s needed. Virgin Media Business’s leased lines provide guaranteed internet speeds at all times, with a dedicated connection straight into your building. When your people are out and about, they can rely on the award-winning coverage of our expansive O2 Business mobile network.


Book your free consultation

Talk through your business’s needs with our experts, who can pinpoint the right unified communications solution for you. Share your details below and we’ll get right back to you.

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What is unified communications?

Unified communications (UC) offers a smart way to integrate all your comms tools and platforms. UC solutions make it easier for your teams to make calls, send messages, collaborate on documents, host meetings and more, wherever they are working.

What is UCaaS?

UCaaS stands for Unified Communications as a Service. We work with best-in-class partners to provide the latest unified communications software, then we equip you with the hardware your business needs and help you reduce complexity by handling the deployment, installation and management of your solution.


We help your business get the most out of your tools by creating digital workspaces that enable your teams to work effectively from anywhere, anytime.

What is direct routing?

Direct Routing with Microsoft Teams lets you connect a supported, customer-provided Session Border Controller (SBC) to your phone system. With this capability, you can configure on-premises Public Switched Telephone Network (PSTN) connectivity with Microsoft Teams. This allows your people to make calls from Microsoft Teams to landlines and mobile phones and vice versa.

Do you offer a fully-managed service?

Yes. Our managed service includes training, 24/7 Microsoft environment management and a dedicated helpline.4 It’s a great way to reduce the workload for your IT team.

What hardware and software is available?

From Teams Essentials, Teams phones and Teams headsets, to desk phones, conference phones and meeting room equipment, we’ve got an extensive range of tech for you to choose from. We also offer hardware replacement if anything goes wrong.5

How good is O2 Business’ mobile coverage?

O2’s 4G network covers over 99% of the UK population and we offer 5G in over 1,600 towns and cities, which provides higher speeds and lower latency.6

Why switch from fixed lines to unified communications?

The big analogue switch-off is under way and now is the time to move to a more efficient, cost-effective and future-ready voice and communications solution. Direct Routing with Microsoft Teams fits the bill perfectly.


  • Unified communications is priced per user and is not reliant on physical equipment to maintain the solution.
  • Our cloud-based Microsoft Teams solution includes security, with updates and new features rolled out seamlessly, reducing your IT spend.
  • With unlimited domestic calling plans, you can save on the cost of calling. We also offer international calling plans.

Legal Stuff


  1. When you purchase Direct Routing with Microsoft Teams, 24/7 tech support forms part of your package and cannot be removed.

  2. The managed migration service is optional and will incur an additional cost unless you already have fixed-line services with O2 Business.

  3. 5% discount for combining 2 eligible products; 10% discount for combining 3 or more eligible products. Eligible products: Direct Routing with Microsoft Teams, Unlimited sim-only tariff, Teams voice and calling plan, Sophos, Professional services. 36-month contract and 100+ licences must be for all products purchased. Discounts can be used in conjunction and the maximum discount available is 20%.

    The discount will be applied to your overall package. For example, if the cost of your contract is £1000 and you purchase two eligible products on a 36-month licence, you will receive a discount of £50 (5%) + £50 (5%), so your new cost would be £900.

    This offer is available for businesses with 11-249 employees. View terms and conditions.

  4. There is an additional fee for the managed service.

  5. There is an additional fee for the hardware replacement service.

  6. Based on a threshold of 50% population coverage in a town or city. 5G device, sim and tariff required to access 5G. 5G available in selected areas.

Further info / related links

Tackling the digital divide: removing the barriers to online access for all
Bridging the gap: How connectivity can help tackle social inequalities
Supporting Greater Manchester's social and digital ambitions