Voice solutions
Effortless communication. Dependable connectivity. Unwavering support.
 
 
 
 
 
 

Give your people the power to collaborate anywhere

Let them call, chat, share, present and meet on any device, with secure digital tools that help them achieve more with their colleagues wherever they are, however they need to do their job.

 

All with the simplicity of one supplier for your software and network needs.

Power the humans
 
 
 
 

How can voice solutions make the difference?

 
 

Are you ready for the analogue telephone switch off?

The 2027 switch-off marks the end of traditional analogue telephone services and a shift to digital comms. Make sure you’re ready for the switch, embrace new services and keep disruption to a minimum.

 
 
 
 
 
 

What you can expect from us

Effortless communication

Overcome barriers to seamless hybrid working and boost your overall employee experience with cloud-based digital tools that help them get more done together, faster, wherever they are and whatever device they’re using.

 

No more switching between multiple apps. Bring it all together in one place to make life easier for your teams, save them time and improve their productivity.

 
 
Effortless communication
 
 
 
 
connectivity
 
 

Dependable connectivity

Your cloud collaboration tools are only as good as your connectivity. Give yours a boost with our fast, secure, reliable fixed and mobile networks – all through a single trusted provider.

 

You can optimise bandwidth to prioritise critical apps so everything moves faster where it needs to. And because we own and manage the network, you’ll always enjoy the best possible performance.

 
 
 
 

Unwavering support

Our in-house experts have the highest Microsoft and Cisco accreditation and they’ll be with you every step of the way, making sure all the changes go smoothly and give you the impact you need.

 

From full discovery sessions and audits to helping you define and shape your solution, we’ll work in partnership with your team throughout the implementation and beyond.

 
 
Support
 
 
 
 
 
 
 
 
 
 

What you can expect from us

Effortless communication

Overcome barriers to seamless hybrid working and boost your overall employee experience with cloud-based digital tools that help them get more done together, faster, wherever they are and whatever device they’re using.

 

No more switching between multiple apps. Bring it all together in one place to make life easier for your teams, save them time and improve their productivity.

 
 
Effortless communication
 
 
 
 
 
 

Dependable connectivity

Your cloud collaboration tools are only as good as your connectivity. Give yours a boost with our fast, secure, reliable fixed and mobile networks – all through a single trusted provider.

 

You can optimise bandwidth to prioritise critical apps so everything moves faster where it needs to. And because we own and manage the network, you’ll always enjoy the best possible performance.

 
 
connectivity
 
 
 
 
 
 

Unwavering support

Our in-house experts have the highest Microsoft and Cisco accreditation and they’ll be with you every step of the way, making sure all the changes go smoothly and give you the impact you need.

 

From full discovery sessions and audits to helping you define and shape your solution, we’ll work in partnership with your team throughout the implementation and beyond.

 
 
Support
 
 
 
 
 
 
 
 
 
 

Cloud voice solutions

Tailored voice solutions for any organisation

Achieve more
 
 

Small and medium business cloud voice solutions

Achieve more on the move through unified communications with 24/7 tech support. Call, chat, share, present and meet from a single app. Make your people more productive, efficient and empowered, wherever they work.

 
 
 
 
 
 
 
 
 
 
 
 
 
 

Cloud voice solutions for large businesses
and public sector

Click on each section to explore voice products

MS teams phone

Microsoft Teams Phone

Call, chat, share, present and meet from a single unified communications app that’ll make your people more productive and efficient wherever they’re working.

 

We combine our mobile and internet connectivity with Microsoft Teams software and your choice of hardware to bring your communications together in one place.

 
 
CISCO Webex

Cisco Webex

A fully integrated video conferencing and collaboration suite that brings calling, meetings and messaging into one unified application. Streamline teamwork and enjoy omnichannel customer support through our contact centre solution.

 

We can easily integrate any Cisco Webex solutions with Microsoft Teams so you make the most of your existing setup.

 
 
 
 
Direct routing
 
 

Teams Phone
Direct Routing

Consolidate voice calling, replace outdated tech and bring costs and overheads down. Scalable and cloud-based, this solution gives you the flexibility to integrate other services and your staff can make or receive calls on any device.

 
 
Mobile
 
 

Teams Phone
Operator Connect

Make a simple switch to cloud calling and support your people with hybrid or remote working. Easy to deploy, it works seamlessly with other Microsoft services and you can use Microsoft Teams as your main phone system.

 
 
network
 
 

Teams Phone Mobile

(Coming soon)

Staff in the field? Improve their experience and boost productivity by turning every phone call into a Teams call supported by our fast, secure, reliable network, with features like simultaneous ringing, unified call history, voicemail and more.

 
 
 
 
Webex calling

Webex Calling

Manage calls more effectively and stay connected from any device. Webex Calling is a cloud-based phone system that delivers seamless communication and collaboration with features like call routing, voicemail and advanced security.

 
 
 
 
Webex contact center

Webex Contact Centre

Support your customers across every channel, from voice to chat, email, social and more. Webex Contact Centre uses advanced AI and robust analytics for both in and outbound customer contacts so you deliver better experiences than ever.

 
 
 
 
Webex connect

Webex Connect

Provide the modern, joined-up customer experiences your customers expect. Bring your messaging, voice and video together with Webex Connect, boosting customer interactions while streamlining workflows.

 
 
 
 
Webex meetings

Webex Meetings

Help everyone engage no matter their location, language or communication style. A secure, scalable video conferencing solution, Webex Meetings comes with high-quality video, audio and content sharing.

 
 
 
 
Webex edge connect

Webex Edge Connect

Raise the bar for video meetings and collaboration with Webex Edge Connect. A dedicated, managed, secure connection to the Webex cloud through the Virgin Media O2 Business network, it delivers higher performance, reliability and security.

 
 
 
 
 
 
 
 

Other voice solutions

Unified recording
 
 

Unified recording

Manage compliance and boost business performance by curating all your digital communication recordings in one place. Unified recording through our highly secure portal means you can record, review and audit calls and texts from your mobile devices and collaboration tools.

 
 
SIP
 
 

SIP

Add external calling to your phone system securely and reliably. SIP Trunking is a reliable, secure, cost-effective way to manage voice calls through the data network. You can still use your existing on-premises phone system even after analogue lines are switched off in 2027, so you decide when you move to the cloud.

 
 
8X8
 
 

8x8

Get all your cloud-based voice, video, chat and contact centre solutions on one secure platform with Cloud Communications from 8x8. Empower your staff to communicate and collaborate with ease with a full suite of voice, video, chat and contact centre solutions. You’ll be able to integrate all your existing apps too.

 
 
 
 
 
 
 
 

Discover our latest insights

Hybrid working
 
 

Guide: Make hybrid working work for you

Discover five practical steps for better hybrid working with our new guide. Get the answers to critical questions like ‘How do you get hybrid working right?’

 
 

Blog: The impact of app fatigue on business productivity

In 2023, employees spent 62 working days juggling business apps. Read about the eight steps you can take to combat this and free your people up to do their best work.

 
 
App fatigue
 
 
RoI
 
 

Blog: What ROI secrets are lurking in the cloud?

A move to cloud-based unified comms and away from traditional on-premises systems can drive an impressive ROI of over 146%. Find out how.

 
 
 
 
 
 

Discover our latest insights

Hybrid working
 
 

Guide: Make hybrid working work for you

Discover five practical steps for better hybrid working with our new guide. Get the answers to critical questions like ‘How do you get hybrid working right?’

 
 
App fatigue
 
 

Blog: The impact of app fatigue on business productivity

In 2023, employees spent 62 working days juggling business apps. Read about the eight steps you can take to combat this and free your people up to do their best work.

 
 
RoI
 
 

Blog: What ROI secrets are lurking in the cloud?

A move to cloud-based unified comms and away from traditional on-premises systems can drive an impressive ROI of over 146%. Find out how.

 
 
 
 
 
 

Want to talk to our expert team?

fewer employee

Business with fewer than

10 employees

 
 
SME Contact

Small & medium business

(11 - 249 employees)

Call 0800 298 8848

 
 
LE Contact

Large enterprise & Public sector

(250+ employees)

Call 0800 955 5590

 
 

Need help with your Virgin Media Business fixed line service?1
Contact the Virgin Media Business support team.

 

For sales queries please use the form below and our team will get in touch by email or phone. Already a customer? Just talk with your account manager.

  1. First name is required. Please enter valid first name. The name must contain at least 2 characters.
  2. Last name is required. Please enter valid last name. The name must contain at least 3 characters.
  3. Email address is required. Email address is invalid. Please enter a valid business email address.
  4. Mobile number is required. Phone number is invalid. Please enter a valid UK phone number.
  5. Company name is required.
  6. Job title is required.
 
 
 
 

After submitting this form, you will get to hear about all the great stuff we’re doing by email or phone as your details will be added to the Virgin Media O2 Business marketing database. If you would prefer for Virgin Media O2 Business not to keep in touch, please visit the Preference Centre.

 

For more information on how we look after your data, see both Virgin Media Business privacy policies and O2 Business privacy policies.

 

1. Key to note that for Fixed VMB contracted services customers should call ALL faults in via the 0800 number using the correct PIN or contact customer services through either the same number and PIN but the Customer service option or via the legacy form for any non sales / non fault related queries.