What it is, why it matters and
how to create your own
Digital culture shapes the way people live,
work and interact in a digital-first society.
Yet many organisations are struggling to keep pace with rapid advancements in tech, which means they’re struggling to reap the rewards of digital solutions and, ultimately, create their own digital culture.
That’s why we’re reframing the way we measure ROI. We’re taking it beyond the financial to reflect the benefits it brings to employees, customers and society as a whole.
Because we believe connectivity isn’t for tech. It’s for people.
Digital culture in action
Digital culture is already making an impact in all kinds of organisations across the UK.
Here’s what some of our customers think.
“Good digital culture doesn’t just look to digitise what we used to do on paper. It questions everything.”
Mark Blakeman - Improvement Director,
NHS England
“Like most organisations, the main thing that underpins our culture is our values which we try hard to live by every day. And when I see digital is integrated into every single one of those values at Northumbrian Water, that’s when I know we have a digital culture.”
Nigel Watson - CIO, Northumbrian Water Group
“There are things coming which excite me in terms of making the digital working experience even better. That's got huge value to us. Because in turn, the customer has a great experience as well.”
Melissa Werry - Head of Technology Services, RSPB
“A digital culture drives a different mindset. If you think back to the early noughties, Cloud wasn't really on the scene and it took time to invest capital into server infrastructure and everything else. Whereas now new tech can be implemented in weeks. Your culture has got to move at a real pace to enable that.”
Simon Goodman – Group CIO, Network Rail
Digital culture
in action
Digital culture is already making an impact in all kinds of organisations across the UK.
Here’s what some of our customers think.
“Good digital culture doesn’t just look to digitise what we used to do on paper. It questions everything.”
Mark Blakeman - Improvement Director,
NHS England
“Like most organisations, the main thing that underpins our culture is our values which we try hard to live by every day. And when I see digital is integrated into every single one of those values at Northumbrian Water, that’s when I know we have a digital culture.”
Nigel Watson - CIO, Northumbrian Water Group
“There are things coming which excite me in terms of making the digital working experience even better. That's got huge value to us. Because in turn, the customer has a great experience as well.”
Melissa Werry - Head of Technology Services, RSPB
“A digital culture drives a different mindset. If you think back to the early noughties, Cloud wasn't really on the scene and it took time to invest capital into server infrastructure and everything else. Whereas now new tech can be implemented in weeks. Your culture has got to move at a real pace to enable that.”
Simon Goodman – Group CIO, Network Rail
Read our Digital Culture Insider series
4 steps to building a successful digital culture
Find out how to embed the right digital processes,
training and mindset into your operations to improve your employee experience
How building a digital culture improves
diversity and inclusion
Explore how an effective digital culture can be the key to developing an engaged, healthy, high-functioning workforce performing at the top of its ability
How embedding a digital culture can boost ROI
See the value digital culture can bring by creating an environment where innovation thrives, employees are empowered and sustainable practices are embraced
4 ways a digital culture can benefit your customers
Learn how digital-first culture can help you meet rising consumer expectations and how it can make experiences faster, easier, more streamlined and richer
Read our Digital Culture Insider series
4 steps to building a successful digital culture
Find out how to embed the right digital processes, training and mindset into your operations to improve your employee experience
How building a digital culture improves diversity and inclusion
Explore how an effective digital culture can be the key to developing an engaged, healthy, high-functioning workforce performing at the top of its ability
How embedding a digital culture can boost ROI
See the value digital culture can bring by creating an environment where innovation thrives, employees are empowered and sustainable practices are embraced
4 ways a digital culture can benefit your customers
Learn how digital-first culture can help you meet rising consumer expectations and how it can make experiences faster, easier, more streamlined and richer
Looking for help with digital change?
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Get the lowdown on digital culture
Check out our latest research, case studies, expert guides and more
Fostering digital skills and confidence for everyday life
Discover our Connect More programme, designed to give everyone the digital skills and confidence they need so no-one’s excluded from our increasingly digital society
Anytime, anywhere
connectivity for schools
Learn how Falkirk Council boosted digital skills and culture in schools through ‘anytime, anywhere’ connectivity in all school buildings
